Unfortunately, because of COVID-19 testing, we're seeing a slight delay in receiving our lab results.
After you visit the lab and provide your specimen, results can take 1-5 days. There are some STD tests that require re-testing to make sure the results are accurate.
We are happy to manually look into what stage of the process your results are in.
Give us a call: 877-511-5227 (M-F 8AM-7PM EST) or an email: firstname.lastname@example.org. (Please include your name and order number).
When your results are ready, you will receive an email notification with a link so that you can view them.
All results will be visible in your MY ACCOUNT area.